When will I know my seats?
NewYork60 will usually email your exact seats within 2 hours of your purchase. In rare cases this can take up to 2 business days, depending upon the theatre.
If you do not receive an email within 2 business days, please check your SPAM folder or contact us so we can re-send it.
Where will my seats be?
Your seats will be together, in Orchestra (98% of the time) or Front Mezzanine. The theater assigns the best seats available at the time of purchase.
We email your assigned seats shortly after purchase.
Keep in mind that the sooner you buy, the better your seats!
What are the different kind of seats in the theater?
- Orchestra Seats are the closest to the stage, often preferred by theatergoers.
- Front Mezzanine Seats are usually the 2 front rows of the Mezzanine and are considered comparable to the Orchestra seats.
- Premium Seats are among the best in the theater, sold for a premium price.
- We do not generally sell Rear Mezzanine seats because of their reduced visibility.
- Promo Tickets are special offers. These may also appear in our shopping cart occasionally.
Click here to see the general theater map.
Will my seats be together?
YES! We guarantee that your seats will be next to each other for groups of 4 or less. About 98% percent of groups larger than 4 are seated together.
If I don’t like my seats, can I cancel my order?
Absolutely. We are happy to help you change your seats, or for most shows you may cancel your tickets for a FULL REFUND until 10 days before the show and 20 days prior to the opera - simply contact us!
Is it possible to know which seats the theater will assign prior to purchasing tickets?
While we can’t choose your seats, we can give a pretty good estimation of the seats you will get.
Please contact us with the show, date and number of tickets. And if you don’t like your seats with most shows you can cancel until 10 days before the show.
What are Premium seats?
Premium seats are generally located in the center Orchestra, or on the side close to an aisle. They are rarely located in the center of the first 2 Mezzanine rows, or the side of the first 2 Mezzanine rows close to the aisle.
When Premium Tickets are available, you will see them as an option in the shopping cart.
Click here to see the general theater map
I purchased my tickets but haven’t received a seat assignment, what do I do?
Please check your junk email folder first. If that fails, contact us with the name and email address you used for the purchase - we will sort it out for you.
Please remember that seat assignments may take up to 2 business days to arrive.